Loam is built to answer one question: are the trails rideable right now? These terms explain what Loam is, what it is not, and the rules that apply when you use it.
These Terms of Use ("Terms") govern your use of the Loam mobile application, the Loam website, and related services ("Loam," "the app," "we," "us"). By downloading, accessing, or using Loam, you agree to these Terms. If you do not agree, do not use Loam.
1. What Loam does
Loam provides estimated mountain bike trail conditions based on modeled environmental data, including weather, precipitation, soil characteristics, terrain, and related factors. Loam produces an estimate, not a measurement. It is informational only.
Loam does not inspect trails, does not observe real-time conditions on the ground, and does not know the construction, maintenance state, closures, hazards, or current status of any specific trail. Conditions can change rapidly and can differ significantly from any estimate the app provides.
2. Assumption of risk
Mountain biking is an inherently dangerous activity that can result in serious injury or death. You are solely responsible for your own safety and for every decision you make about whether, when, and where to ride.
You agree that:
- You will use your own judgment and assess conditions yourself before and during any ride. You will not rely on Loam as the sole basis for any decision to ride.
- Loam's estimates may be inaccurate, incomplete, outdated, or wrong, including telling you a trail is good to ride when it is not, or telling you to stay off a trail that is fine.
- You are responsible for obeying all trail closures, land manager rules, signage, and local regulations, regardless of what Loam shows.
- You are responsible for trail stewardship, including not riding when doing so would damage trails, regardless of what Loam shows.
- You ride at your own risk.
3. No warranty
Loam is provided "as is" and "as available," without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the app will be accurate, reliable, uninterrupted, or error free.
4. Limitation of liability
To the fullest extent permitted by law, we will not be liable for any injury, death, property damage, trail damage, or any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, Loam, including any reliance on conditions estimates the app provides. This applies regardless of the legal theory and even if we have been advised of the possibility of such damages.
Where liability cannot be excluded by law, our total liability is limited to the amount you paid us, if any, in the twelve months before the event giving rise to the claim.
5. Subscriptions and billing
Loam offers an optional auto-renewable subscription ("Loam Pro"). Subscriptions are billed through the store account you purchase with, either the Apple App Store or Google Play. Payment is charged at confirmation of purchase. Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period. Pricing and subscription terms are shown in the app at the point of purchase.
You manage and cancel subscriptions through your store account settings: on iOS in Settings under your Apple Account, and on Android in the Google Play Store under Payments and subscriptions. Cancelling stops the next renewal. Access continues until the end of the period you have already paid for. Refunds are handled by Apple or Google under their own policies, not by us.
6. Privacy
Loam does not require an account. Our handling of data is described in our Privacy Policy, which is incorporated into these Terms.
7. Changes to these terms
We may update these Terms from time to time. Continued use of the app after changes take effect means you accept the updated Terms. The "last updated" date above reflects the most recent version.
8. Governing law
These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules.
9. Contact
Questions about these Terms can be sent to [email protected].